WE WERE recently delighted to hear the news that our services to support tenants have been given top marks. At the end of last year our Tenancy Support Service was scrutinised by Lincolnshire County Council (LCC) as part of the Supporting People Quality Assessment Framework (QAF).
That inspection resulted in us being awarded five ‘A’ grades (Standards of Excellence) against the QAF for our support services.
The services help our tenants to maintain a tenancy with us.
The five areas inspected were:
- Assessment & Support Planning
- Security, Health & Safety
- Safeguarding & Protection from Abuse
- Fair Access, Diversity & Inclusion
- Client Involvement & Empowerment
As part of the inspection Matthew Herkes, of LCC’s Supporting People team, interviewed our staff and customers.
Mayflower Lettings and Support Manager Deborah Tempest said: “I was extremely happy with the results achieved by our service.
“Matthew was very impressed with us and stated that we had an excellent staff team who were knowledgeable, experienced and pro-active in their approach to delivering support.
“He also said our customer group was the easiest he had interviewed - and by far the best group he had worked with all year.
“A very big thank-you to the team here, who all deserve it.”
· For more information about Boston Mayflower’s services call 01205 318500.
WE RECENTLY handed out nearly £800 to help two local community causes.
The Bell Mere Pool group was given £397, while Boston’s Centrepoint Outreach (pictured) received £400.
Bell Mere Pool, an area in the centre of the village of Sutterton, was created to feature ponds and allow visitors to examine wildlife.
The Pool is looked after by a team of volunteers.
Co-ordinator of Bell Mere Pool, Terry Despicht, said: “We are grateful for Boston Mayflower’s donation.
“The money will help fund the installation of a path to allow wheelchair access to the site.”
Boston’s Centrepoint Outreach, based in Red Lion Street, will use its Community Champions award to fund the work it does in helping homeless, lonely and vulnerable people with their needs.
The cash was awarded to the two groups after our Area Panel members decided to fund both groups’ bids.
Our Community Champions award scheme rewards groups and organisations in the Boston area which perform outstanding work for the local community.
• For more information about the Community Champions awards call Paul Kenny on 01205 318553.
